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ITSM With Substance; Consulting & Training Services


, 07470, Wayne, New Jersey, United States

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Our ITSM Business Consulting services are unique. We help clients integrate an ITSM Business Model to achieve and produce the right results. An ITSM Business model to fit your organization enabling you to take control back from vendors. We apply an authentic approach and work alongside you every step of the way.

ITSM Consulting Services -​
ITSM Business Strategy Planning and Development
Process Design, Optimization, and Compliance
ITSM Controls, Workflow Optimization
Service Desk Optimization
​Design and implementation of effective service desk capabilities including contact management, knowledge management, staffing and scheduling analysis, metrics and reporting framework.
ITSM Maturity Evaluations and Road map Development
Compliance and Audit Readiness